Veterans Affairs, Veterans Health Administration Supervisory Social Worker in Augusta, Georgia

  • Duties



Oversees the development and implementation of methods for performance improvement for the outpatient mental health measures in the mental health domain of the Strategic Analytics for Improvement and Learning (SAIL). Demonstrates the direct practice of evidence base therapies and facilitates the delivery and implementation of trainings in evidence base psychotherapies for employees in the Social Work Service. Performs supervisory responsibilities for social work employees in the outpatient mental health clinics. Responsible for completing mental health intakes and/or psychosocial assessments, participates in the treatment planning process with interdisciplinary team members, and provides individual, family, and group counseling. Demonstrates an ability to effectively work with various disciplines and treatment teams providing information regarding Social Work services and VA and community referrals. Provides case management and consultation/education to veterans and families throughout the continuum of care on VA and community resources, advance directives, and VA benefits.

Work Schedule: Monday thru Friday, 8:00 a.m. - 4:30 p.m. Financial Disclosure Report: Not required

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Serves as an expert consultant to Social Work Service for the outpatient Mental Health SAIL metrics which consist of 29 individual measures.

Serves as the expert consultant to Social Work Service in the direct practice of Evidence Base therapies in outpatient mental health clinics and development and delivery of trainings for social work service for Evidence Base Practice therapies.

Supervises employees performing work at the GS 12 level and below, including advanced practice social workers and social work program coordinators in the Outpatient Mental Health clinics, including the Trauma Recovery Center, Domiciliary, and the CBOCs.

Provide direct clinical services in the outpatient mental health clinics. As such, provides consultation/education to veterans, their families and VA staff. Additionally, the incumbent must have a high level of skill and expertise to establish and maintain effective therapeutic relationships with Veterans and their families.

Works independently with Veterans and their families who are experiencing a wide range of complicated medical, psychiatric, emotional, behavioral, and psychosocial problems.Must also possess and demonstrate ability to communicate effectively, both orally and in writing with people from varied backgrounds.

The incumbent will adhere to national directives, handbooks, medical center policies, and service policies related to the duty assignment. Incumbent may be required travel to various sites and to other VA facilities, Veterans Integrated Service Network (VISN), or VACO as necessary. The incumbent is responsible for maintaining adherence to The Joint Commission and CARF standards, and guiding both programs through accreditation visits.

Other duties and responsibilities may be assigned by the assigned Supervisor and/or Social Work Executive/Chief as needed for the benefit of the veteran, family, and quality of services provided. Additionally, the incumbent may be relocated to another office, or building, to include Community Based Outpatient Clinics (CBOC), to support the mission of the medical center. The individual may be required to work an irregular tour of duty, to include weekends, depending on the needs of the service and medical center.The individual will participate in the medical center's social work on-call rotation, as required.Social Work on-call coverage is between 4:30 p.m. and 8:00 a.m., to include weekends and holidays.

Travel Required

25% or less - You may be expected to travel for this position.

Supervisory status


  • #### Job family (Series)

0185 Social Work

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  • Requirements


Conditions of Employment
  • You must be a U.S. Citizen to apply for this job
  • Designated and/or random drug testing may be required
  • Selective Service Registration is required for males born after 12/31/1959
  • You may be required to serve a probationary period
  • Subject to a background/security investigation
  • Must be proficient in written and spoken English

Basic Requirements: * United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. * Education: Have a master's degree in social work (MSW) from a school of social work that are in candidacy status do not meet this requirement until the school of social work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. * Licensure: Persons hired or reassigned to social worker positions in the GS-185 series in VHA must be licensed or certified by a state to independently practice social work at the master's degree level. * English Language Proficiency: Applicants appointed to direct patient care positions must be proficient in spoken and written English. Preferred Experience: Licensed Independent Clinical Social Worker with direct patient care mental health experience preferred. Direct outpatient mental health experience developing, improving, and evaluating mental health outpatient SAIL measures preferred. Direct outpatient mental health experience in trauma recovery and/or MST services with utilizing evidence base therapies in one's practice and training professionals in various evidence base therapies to utilize in the outpatient mental health clinics and programs preferred. Ability to conduct performance improvement efforts based on systems engineering principles, such as Lean and Six Sigma, transformational Coaching, etc. preferred. Outpatient Mental Health supervisory experience with direct supervisory responsibilities of a minimum of five outpatient mental health employees preferred.

Grade Determinations: Supervisory Social Workers at the GS-13 grade level supervises a significant number of professional staff at various grade levels including but not limited to the GS-12 grade. Staff supervised includes advanced practice social workers and social worker program coordinators. They are responsible for the professional and administrative management of an area in a social work service, in a care line or across multiple sites, e.g., multi-division facilities and CBOCs with a large number of supervisees at the GS-12 grade and below. They also provide direct clinical services. They must be licensed at the advanced practice level and must be able to provide supervision for subordinate staff to qualify for licensure. Substituting Education for Experience: There is no substitution for specialized experience. (a) Experience, Education and Licensure: Individual assigned as Supervisor Social Workers must be licensed or certified at the advanced practice level and must be able to provide supervision for subordinate staff to qualify for licensure. Their experience must demonstrate possession of advanced practice skills in a specialty area or in administration demonstrating progressively more professional competency and judgment. They may have certification or other post-master's degree training from a nationally recognized professional organization or university that included a defined curriculum/course of study and internship, or equivalent supervised professional experience. (b) Demonstrated Knowledge, Skills and Abilities: In addition to meeting the basic requirements, applicants at this grade level must demonstrate the professional (KSAs) knowledge, skills, and abilities below. If selected for the position KSAs need to be completed on plain paper, with a narrative description of experience, education and training as related to each skill.

  1. Ability to independently organize work, set priorities, and meet multiple deadlines.
  2. Knowledge and skill in management/administration, which includes supervision, consultation, negotiation, and monitoring.
  3. Ability to ensure provision of clinical social work services by supervised social workers.
  4. Ability to provide administrative supervision and clinical supervision, including supervision for social work licensure. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

References: Candidates must meet all the requirements identified in the VA Handbook 5005, Part II, Appendix G39, Social Worker Qualification Standards

The full performance level of this vacancy is GS-13. The actual grade at which an applicant may be selected for this vacancy is the GS-13.

Physical Requirements:Extended periods of standing, bending and carrying light items such as books, medical records and paper is required. Walking long distance throughout the medical center, on units and between divisions is required. Conducting patient encounters in a community setting or in the patient's home environment may be required. Position often places the incumbent in a position of stress. Due to the nature of the work, the incumbent may come in contact with Veteran patients who are confused, intoxicated or have contagious condition. Ability to drive a car and have a valid state license is required. Exposure to dangerous situations in the community from traffic accidents to crime is also possible.


IMPORTANT:A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note:You must have a master's degree in social work from a school of social work fully accredited by the Council on Social Work Education (CSWE). Graduates of schools of social work that are in candidacy status do not meet this requirement until the school of social work is fully accredited. A doctoral degree in social work may not be substituted for the master's degree in social work. Verification of the degree can be made by going to the CSWE website to verify if that social work degree meets the accreditation standards for a master of social work. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit:

Additional information

This job opportunity announcement may be used to fill additional vacancies.

Selected applicants will be required to complete an online onboarding process.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

This position is in the Excepted Service and does not confer competitive status.

VA encourages persons with disabilities to apply. The health related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.

If you are unable to apply online view the following link for information regarding an Alternate Application.

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How You Will Be Evaluated

You will be evaluated for this job based on how well you meet the qualifications above.

IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE.Your application, résumé, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

NOTE: The Professional Standards Board (a peer-review group) will review the selected candidate's education and experience and recommend the grade and salary at which the candidate will be placed. For internal selectees eligible for promotion, the board will determine grade and HR will determine step in accordance with policy.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

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Background checks and security clearance
Security clearance

Public Trust - Background Investigation

  • Required Documents


Required Documents

To apply for this position, you must provide a complete Application Package which includes:

  • Resume
  • Transcript

VA Form 10-2850c Application for Associated Health Occupations can be found at:;=&Action;=Search. If selected, application is required.

The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's, documentation to support Veterans Preference or ICTAP/CTAP documentation (for displaced Federal employees).

  • Cover Letter
  • DD-214
  • OF-306
  • 10-2850c
  • Disability Rating Letter
  • Resume
  • SF-15
  • SF-50
  • Transcript

Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit

If you are relying on your education to meet qualification requirements:

Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.

Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.

  • Benefits



A career with the U.S. Government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Learn more about federal benefits.

Review our benefits

Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time, or intermittent. Contact the hiring agency for more information on the specific benefits offered.

  • How to Apply


How to Apply

All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 04/27/2018 to receive consideration.

  1. To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.
  2. Click Submit My Answers to submit your application package.

NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date.

To verify your application is complete, log into your USA JOBS account,, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete.

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Agency contact information
Iris Steward





Charlie Norwood VA Medical Center One Freedom Way Augusta, GA US

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Next steps

Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

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  • Fair & Transparent
Fair & Transparent

The Federal hiring process is setup to be fair and transparent. Please read the following guidance.

Equal Employment Opportunity Policy

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

  • Equal Employment Opportunity (EEO) for federal employees & job applicants

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Reasonable Accommodation Policy

Federal agencies must provide reasonable accommodation to applicants with disabilities where appropriate. Applicants requiring reasonable accommodation for any part of the application and hiring process should contact the hiring agency directly. Determinations on requests for reasonable accommodation will be made on a case-by-case basis.

A reasonable accommodation is any change to a job, the work environment, or the way things are usually done that enables an individual with a disability to apply for a job, perform job duties or receive equal access to job benefits.

Under the Rehabilitation Act of 1973, federal agencies must provide reasonable accommodations when:

  • An applicant with a disability needs an accommodation to have an equal opportunity to apply for a job.
  • An employee with a disability needs an accommodation to perform the essential job duties or to gain access to the workplace.
  • An employee with a disability needs an accommodation to receive equal access to benefits, such as details, training, and office-sponsored events.

You can request a reasonable accommodation at any time during the application or hiring process or while on the job. Requests are considered on a case-by-case basis.

Learn more about disability employment and reasonable accommodations or how to contact an agency.

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Legal and regulatory guidance
  • Financial suitability
  • Social security number request
  • Privacy Act
  • Signature and false statements
  • Selective Service
  • New employee probationary period

This job originated on For the full announcement and to apply, visit Only resumes submitted according to the instructions on the job announcement listed at will be considered.

Open & closing dates: 04/16/2018 to 04/27/2018

Salary: $87,252 to $113,428 per year

Pay scale & grade: GS 13

Work schedule: Full-Time

Appointment type: Permanent