Kaiser Permanente Medical Social Worker II - Grade 10 in Oakland, California
The primary role of the Medical Social Worker II in the Hospice/Home Health setting is to assist patients and families/caregivers to cope with the social/ emotional issues and practical arrangements related to the patient's illness. Under general direction, delivers age-appropriate social work care to patients and their caregivers in their place of residence in accordance with agency policy and procedure and state and federal regulations. The Medical Social Worker II serves as an integral member of the home health team providing assessments, coordination and implementation of social work services to meet the complex needs of patients in the home setting.
Provide psychodynamic interventions, crisis intervention, grief/bereavement counseling, problem solving, stress reduction & developing healthy coping strategies in individual/family/group settings. Provide counseling to help patients cope w/ acute/chronic/terminal illnesses.
Responsible for developing & implementing individual Plan of Treatment which assist patients & families to cope &/or restore social, emotional, financial & environmental factors which affect &/or affected by illness.
Completes biopsychosocial strengths based assessments. Partners w/ patient to identify needs & develop & implement individual treatment plan based on mutually agreed upon treatment plan.
Discuss options for care proactively including Kaiser resources & external community/government resources to assist patient/family in developing short & long term care plans as appropriate. Team w/ other disciplines in assessing, planning & providing services for patients utilizing biopsychosocial information.
Assist patient in advocating for self to receive appropriate services w/in Kaiser & community. Assist patient & family in placing patient in higher level of care as determined by team & patient, if applicable.
Takes, reviews, evaluates & prioritizes written & oral referrals.
Maintains documentation, records & data collections.
Responsible for completion of required documents in a complete & timely manner.
Functions as part of the Home Health/Hospice Team to assure appropriate, timely placement of Kaiser members in nursing facilities.
Liaison between patient & Kaiser maintaining positive relationship w/ Kaiser & providing for continuity of care.
Identifies appropriate levels of care & facilities for referred patients, where applicable.
Obtains placements, where applicable.
Collaborate w/ internal & external resources in Kaiser & the community to meet mutually agreed upon goals & objectives.
Provides information & referral to community resources as requested.
Coordinates exchange of information between Kaiser, families, members & skilled nursing facilities.
Determines application of Kaiser, Medicare & Medi-Cal benefits to specific patient situations.
Participates in Quality Assurance activities as assigned.
Assist in coordinating communication between regional offices, clinics, hospitals, & field staff, triaging of phone calls from members'/families.
Works w/ referral sources to clarify & complete required clinical & psychosocial information.
Perform other related duties as necessary.
This position has no supervisory responsibilities.
Step I: Less than two (2) years' social work experience (M.S.W. field work not included).
Step II: Two (2) to four (4) years of social work experience within the last five (5) years (M.S.W. fieldwork not included).
Step III: Four (4) or more years of social work experience within the last ten (10) years (M.S.W. fieldwork not included).
One (1) year experience providing direct service in medical or home health related setting - MSW internship considered.
Home Health - Title 22 Requirement: Social worker means a person who has a masters of social work degree from a school of social work accredited or approved by the Council on Social Work Education and having one year of social work experience in a health care setting.
Hospice - California standards: Social worker means a person who has a master of social work degree from a school accredited by the Council on Social Work Education and clinical experience relevant to the counseling and case work needs of patients and families.
Masters in Social Work accredited by the Council of Social Work Education.
California Driver's License required.
Demonstrated ability to work on a multidisciplinary team.
Must have solid psychosocial assessment skills.
Knowledge of chronic and acute disease and how it impacts patient and family functioning.
Demonstrated excellent oral/telephone communication skills and written documentation.
Must be computer-literate and, preferably, experienced in automated clinical information systems.
Must demonstrate ability to effectively and efficiently handle demanding workload involving multiple tasks.
Demonstrated ability to function independently as a collaborative, supportive team member.
Must be able to master detailed and complex information regarding benefits and coordination of care.
Must be willing to work in a Labor Management Partnership environment.
Also refer to Position Specifications outlined in the appropriate collective bargaining agreement.
TITLE: Medical Social Worker II - Grade 10
LOCATION: Oakland, California
External hires must pass a background check/drug screen. Qualified applicants with arrest and/or conviction records will be considered for employment in a manner consistent with Federal, state and local laws, including but not limited to the San Francisco Fair Chance Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, protected veteran, or disability status.